Guardian by Alert Enterprise, built natively on the ServiceNow platform, is a workplace experience solution that unifies digital identity and IT security controls with physical access governance, risk and compliance (GRC) to streamline employee and visitor access management. Designed to automate compliance and security, Guardian eliminates manual access processes and ensures only authorized individuals—employees, visitors, and contractors—can enter your facilities.

Leveraging the power of the ServiceNow workflow engine, Guardian integrates with IT, HR systems, and Physical Security infrastructures, delivering a frictionless experience that enhances safety, security, and operational efficiency.

Key Features:

✅ Visitor Management Module – Streamline check-ins with pre-registration, ID verification, and policy enforcement for a modern, digital visitor experience.
✅ Mobile Wallet Credentials – Enable employees and visitors to use their smartphones for secure, contactless facility access via NFC Wallet integration.
✅ Automated Access Control – Assign, adjust, and revoke physical access based on real-time role changes, ensuring compliance and security.
✅ Self-Service Access Requests – Empower users to request badge replacements, restricted access, traveler access, and PIN resets—all from a centralized portal.
✅ Comprehensive Cardholder Management – Manage badges, credentials, and permissions with built-in audit trails for security and compliance.
✅ Automated Periodic Access Reviews – Enforce governance with scheduled reviews by area owners for high-security zones.
✅ Real-Time Security Event Reporting – Monitor badge activity, alarms, and access anomalies with detailed event logging and audit reporting.

With Guardian on ServiceNow, enterprises can enhance security, reduce administrative overhead, and provide a seamless access experience across employees, contractors, and visitors—all within a single, powerful platform.