0
4.4.0
Yokohama, Xanadu, Washington DC, Vancouver
Manager Hub delivers a purpose-built destination for people leaders to stay informed and engaged with their teams by leveraging personalized resources to guide their leadership journey. With access from Employee Center, managers can view a summary of team insights and action items for employee journeys, daily team stats, important dates, tasks, and requests. Notifications and alerts encourage people leaders to take quick action to the team’s most urgent needs and stay ahead of important matters. Curated content like company news and announcements, related knowledge articles, guides, and tips, gives managers a single destination to access the tools needed to lead their teams.
It helps managers by:
- Improving visibility into the teams’ current needs and upcoming activities
- Providing a single starting place to find resources and take action
- Driving focus and prioritize acting on what’s most urgent or engaging for the team
- Receiving personalized communications and a curated a way to discover available content from the organization that is just for managers and leaders
Embedded within Employee Center, managers can access focused summaries, recommended actions, deep insights, and find communications and resources from their organization just for leaders. This serves as a starting point to easily access and get directed to other pages in Employee Center, applications in ServiceNow or external resources and tools.
Organizations can tailor the information that managers see and actions they can take for their team across multiple ServiceNow applications and data sources, and curate the content and communications they provide to managers.
- Get a complete view into your team's journeys, daily team stats, pending learnings, and important dates
- Enable managers to receive notifications and take action on employee tasks and requests
- Access curated content for managers, like announcements and leadership development resources, in a single place
- Empower managers with the new Talent Development feature set, which allows managers to understand the skills in their team, and engage with the Talent Development activities
- Team Development Hub features under Skills tab helps managers to understand the current skills, skill gaps, skill aspirations of the direct reports
- New Feature: Multi-manager reporting
- Manager Hub now supports dynamic organizational needs by simplifying visibility into complex reporting structures, including matrix, project-based, and cross-functional hierarchies. This feature empowers managers with clear insights to enhance decision-making, user satisfaction, and productivity.
- Enhanced Skill Score Analysis
- Managers can now track skill proficiency against minimum target levels, enabling precise identification of skill gaps. This includes assigning targeted learning resources to support employee growth and a detailed progress view for monitoring individual development effectively.
- Improved User Experience
- Additional UX enhancements streamline interaction within the Manager Hub, ensuring a seamless experience for our users.
- Required plugins and products
- Employee Center Pro [sn_ex_sp_pro]
- Content Publishing [sn_cd]
- Content Experience [sn_ca]
- Employee Center [sn_ex_sp]
- Employee Center Core [sn_hr_sp]
- Dependencies
- Human Resources Scoped App [com.sn_hr_core] optional
- Journey Accelerator [sn_ja] optional
- Journey Designer [sn_jny] optional
- Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent] optional
- Human Resources Scoped App [com.sn_hr_core] optional
- Employee Profile [com.sn_employee] optional
- Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations] optional
- Talent Development Core: [sn_egd_core] optional
- Talent Development Activities: [sn_egd_act] optional
- Skills Intelligence: [sn_skills_int] optional