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3.8.0
Yokohama, Xanadu, Washington DC, Vancouver
ServiceNow, as the system of engagement, provides a one-stop-shop for customers to collaborate and communicate with their stakeholders more effectively. Using the Microsoft Exchange Online Spoke, the ServiceNow application can set up meetings and send emails to the customer's teammates or external parties easily. Combined with workflow automation in Workflow Studio, this bi-directional integration can also notify customers whether their meeting has been accepted or declined.
When both ServiceNow and Microsoft Exchange Online collaborate, the possibilities are endless.
Calendar Management
- Copy Attachment To Calendar Event
- Create Calendar Event
- Create Recurring Calendar Events
- Delete Calendar Event
- Look Up User Calendar Events
- Update Calendar Event
- Look up Schedule
- Look Up Calendar View
- Look up Event by Calendar ID
- Find Meeting Times
Mail Management
- Delete Message
- Look Up Mail Folders By User ID
- Look Up Messages By Mail Folder ID
- Look Up Messages By User ID
- Set Mailbox Auto Reply
- Send Mail
Metadata Retrieval
- Look up Time Zones
- Look Up Rooms
- Fetch Rooms
Mailbox Management
- Create Mailbox
- Delete Mailbox
- Enable Mailbox
- Look up Mailbox
Webhooks
- Look up All Subscriptions
- Create Subscription
- Look up Subscription by ID
- Update Subscription
- Delete Subscription
Available AI agents (may require additional licenses. See Supporting Links and Docs.)
- Microsoft Exchange Online mail manager
Minor release with new AI agents.
Required plugins and products
· See Supporting Links and Docs