Create governed, reusable data products with stable data interfaces that unify data across systems—so teams can discover, access, and act on trusted data without moving it.
Business-entity–centric packaging (Customer360, Billing, etc.)
- Reusable, discoverable assets in the data catalog
- Clear ownership & lifecycle management
- Multi-source composition (external + ServiceNow + derived)
- Interface-driven access (no direct table coupling)
Catalog-First Authoring Experience
- Discover and onboard data assets through Data Catalog
- Create Data Interfaces and Data Products directly from catalog assets
- Improve reuse and reduce duplication of data efforts
- Schema mappings and transformations during authoring (coming soon)
Data Interfaces (Stable Data Contracts)
- Define durable, schema-based interfaces for consistent data access
- Support multi-source composition (e.g., unions, joins via DBViews)
- Provide a consistent access layer for analytics, workflows, and AI
- Late binding to underlying sources with backward-compatible schema evolution (coming soon)
Data Products (Governed Data Assets)
- Create reusable, business-aligned data entities built on Data Interfaces
- Package, govern, and manage data with ownership, lifecycle, and metadata
- Enable discovery and consumption via Data Catalog
Governance and Access Control
- Integrate with ServiceNow ACL and role-based access control
- Enable controlled, request-based access via catalog workflows
- Ensure governed exposure of underlying data assets
Zero-Copy Data Access
- Access external data in place without replication using federated queries
- Support sources such as Snowflake, Databricks, and native ServiceNow data
- Optimize performance through pushdown query execution
- Enable near-real-time data access
This release introduces the first GA version of Workflow Data Fabric Data Products and Data Interfaces, enabling the following core capabilities:
Dependencies, Installation, and Licensing
Dependencies: Requires Zero Copy Connector Hub, Zero Copy Connectors, and ServiceNow Data Catalog store applications. These apps will automatically get installed as a result of installing Data Product app.
Installation: Supported on instances running Australia Patch 1 or higher
Licensing: Free to use in sub-production and development instances. Requires Workflow Data Fabric (WDF) Foundation or Advanced SKUs for production use
Pre-requisite: For subproduction environments, please ensure AI Search is activated by following the instructions here: https://www.servicenow.com/docs/r/core-business-suite/activate-ai-search.html
Catalog-First Authoring Experience
- Discover and onboard data assets through Data Catalog
- Create Data Interfaces and Data Products directly from catalog assets
- Improve reuse and reduce duplication of data efforts
- Schema mappings and transformations during authoring (coming soon)
Data Interfaces (Stable Data Contracts)
- Define durable, schema-based interfaces for consistent data access
- Support multi-source composition (e.g., unions, joins via DBViews)
- Provide a consistent access layer for analytics, workflows, and AI
- Late binding to underlying sources with backward-compatible schema evolution (coming soon)
Data Products (Governed Data Assets)
- Create reusable, business-aligned data entities built on Data Interfaces
- Package, govern, and manage data with ownership, lifecycle, and metadata
- Enable discovery and consumption via Data Catalog
Governance and Access Control
- Integrate with ServiceNow ACL and role-based access control
- Enable controlled, request-based access via catalog workflows
- Ensure governed exposure of underlying data assets
Zero-Copy Data Access
- Access external data in place without replication using federated queries
- Support sources such as Snowflake, Databricks, and native ServiceNow data
- Optimize performance through pushdown query execution
- Enable near-real-time data access
Requires Australia Patch 1 or higher
Dependencies: Zero Copy Connector Hub, Zero Copy Connectors, and ServiceNow Data Catalog
Other Requirements:For subproduction environments, please ensure AI Search is activated by following the instructions here: https://www.servicenow.com/docs/r/core-business-suite/activate-ai-search.html