0
3.0.0
Yokohama, Xanadu
The Lead Management Data Model application includes all the tables required for storing and organizing the information related to leads or prospective customers.
Lead Management Data Model plugin includes the following tables for storing and organizing the information related to leads or prospective customers:
- Lead header
- Lead line items
- Lead needs
- Lead tasks
REST APIs for Lead Management provide support to :
- Integrate lead management with external applications and websites.
- Create and modify leads and lead line items from applications like marketing automation systems.
- Retrieve leads and lead line items from your ServiceNow[var.company-no-reg-tm] instance.
- Required plugins and products
- Customer Service (com.sn_customerservice)
- Dependencies
- Sales Common (com.sn_l2c_sales_common)
- Lead to Cash Core (com.snc.l2c_core)
- Product Catalog Management Core (com.sn_prd_pm)
- Properties that need to be created or set to activate the content pack
- Affected business rules
- Affected script includes
- .jar files that need to get uploaded, if applicable