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10.0.0
Zurich, Yokohama, Xanadu, Washington DC, Vancouver
This is a Seismic component for the Attach Article Guidance feature. It is used to render the Attach Article Guidance experience in a recommended action or decision tree.
- Enhanced experience for Attach Article Guidance with the ability to view the complete article in the workspace contextual side panel.
- Added additional actions related to Knowledge Base articles. For example, Mark as Helpful, which the agent can select as part of the enhanced experience.
Minor defect fixes for this release.
- Guided Decisions - The Guidance app is installed with this application (if not previously installed).