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9.0.0
Yokohama, Xanadu, Washington DC, Vancouver
This is a Seismic component for the Attach Article Guidance feature. It is used to render the Attach Article Guidance experience in a recommended action or decision tree.
- Enhanced experience for Attach Article Guidance with the ability to view the complete article in the workspace contextual side panel.
- Added additional actions related to Knowledge Base articles. For example, Mark as Helpful, which the agent can select as part of the enhanced experience.
None
- Guided Decisions - Guidance app is installed with this application (if not previously installed).