0
16.0.5
Brazil, Australia Patch 5, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama
Generative AI
ServiceNow Otto for Virtual Agent Configurations is a backend app that supports the main ServiceNow Otto for Virtual Agent app. It contains necessary metadata needed for certain app configurations. Note that customers should not have to download ServiceNow Otto for Virtual Agent Configurations separately to obtain all the features and functionalities for ServiceNow Otto for Virtual Agent.
N/A
Defect Fixes : Prompt Library fixes
Not applicable for this application version.
- Required plugins and products
- ServiceNow Otto for IT Service Management (ITSM), ServiceNow Otto for HR Service Delivery (HRSD), or ServiceNow Otto for Customer Service Management (CSM)
- ServiceNow Otto for Platform (sn_genai_platform)