0
1.0.0
Yokohama, Xanadu
Product Recommendations provide agents with an efficient way to find complementary products that augment or add value to the products in quotes, or what the customer owns.
To make this process more efficient for agents, a list of recommended product offerings identifies additional products that agents can upsell or cross-sell based on items in quotes..
The Product Recommendations application enables the following:
- Administrators to define upsell and cross sell recommendations for existing product offers in the catalog.
- Agents to view and upsell or cross sell recommendations on the transaction to complement and augment the products already added.
- Create upsell and cross sell recommendations.
- Show the recommendations to the agent on quotes when the source product is added.
- Product Catalog Management advanced