Champion and support a new HCM rollout with the Employee Center. This Employee Experience Pack demonstrates how an organization can leverage features, such as Campaigns, to target a set population internally about exciting IT (or other) changes and proactively provide answers to questions to cut down on call volume during a technology rollout.
The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question “what can a good process look like with all the features of ServiceNow?”.
Release notes: New HCM Rollout
Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.
Included content:
Campaign consists of 4 Campaign bundles.
18 Actions
2 Mark When Complete
4 Notification
2 Knowledge Articles
This experience pack will no longer be updated beyond the Vancouver family release. Follow this Community post link to learn more about what new resources are available, click here.
You must be licensed for HR Service Delivery Professional to install and apply this Employee Experience Pack. If you get an error message when installing, you may not be entitled to this functionality. Please check with your account team for your specific HRSD product entitlements.