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2.3.0
Yokohama, Xanadu, Washington DC, Vancouver
Financial Services Payment Operations workflows for customer requests. Provides capabilities to consolidate requests for a Payment Operations team and route them through workflows to the appropriate middle and back office teams.
- Manage inbound and outbound payment inquiries
- Manage inbound and outbound payment claims
- Manage customer debit approvals for a payment claim
- Dedicated workspaces for Payment Inquiry agents and Payment Claim agents
- New
- Added scope flow executor role to subflows
Financial Services Payment Operations is dependent on the Financial Services Operations Core application and Customer Service plugin.
Permissions and roles: Role required to install the application: System admin (admin)