Juniper’s Mist AI is a SaaS-based platform for full stack network management. Together, ServiceNow and Juniper Networks provide automated network management from inside the ServiceNow platform.

The Service Graph Connector for Juniper Mist provides managed service providers and large enterprises the ability to import the networking product inventory of Mist AI into ServiceNow and allows users to monitor devices as part of ServiceNow's platform. This capability enables network operations and management teams to automate manual processes, reduce errors and accelerate network equipment deployment and management all while reducing costs.

Simplifying Configuration and Deployment

The service graph connector provides the capability to import the entire device inventory from already deployed for wired, wireless, SD-WAN and security services. This connector can work alongside our Juniper Mist Automated Provisioning application in the ServiceNow store at:

https://store.servicenow.com/sn_appstore_store.do#!/store/application/1cb3e729dbd6ed105470633fd396195d

AI-driven Proactive Network Management

This turn-key AI-driven closed-loop solution is designed to automate time-consuming processes for service providers and large enterprises. It empowers organizations with end-to-end network service monitoring, and alerting capabilities.

Key Features

MSPs and enterprise users benefit from the following:

Synchronize inventory data between the Juniper Mist and ServiceNow
Provide visibility for all Mist-connected network inventory wired, wireless, SD-WAN and security devices.
Allow IT teams to see relationship across resources to predict, prevent and resolve services outages faster
Delivers End-to-end network service, monitoring and alerting
Leverage Marvis Actions to automatically open, update or close Servicenow Incidents

Requirements

Users must have a Juniper Mist account
Users must generate an API token from Mist (used by ServiceNow to communicate with Mist)
Users must have a Mist Organization