0
4.0.0
Zurich Patch 1, Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama, Xanadu Patch 9, Xanadu Patch 5
The Group and Action Framework provides skills that group datasets into named clusters and then take action on the those clusters through generative AI to provide suggested steps, summaries, and recommendations.
Grouping skills: Classifies and clusters datasets stored in a table, generates human readable topics for each cluster, and selects samples to represent each cluster as examples within LLM prompts.
Action skills: Allows for LLM actions (such as generating resolution steps) on new records as they are created and on entire clusters.
New
- Perspective clustering is a new method of grouping records that allows you to group large datasets with an LLM prompt to tailor the groups to your needs and to optionally create tiered, hierarchical groups to explore different levels of granularity within your dataset (for example, Passwords --> Password Resets --> ServiceNow Password Resets --> ServiceNow ITSM Password Resets). This feature allows customers to have full control over how their data is grouped so they can derive insights for their specific business needs. This is a distinct new grouping skill that is not the same as GAF's current grouping skill.
- Updates to support the Knowledge Center launch and iLabs. If you are using Knowledge Center, please uptake this version of GAF to add support for new features.
Fixed
- Multiple minor bug fixes.
Nagini
Triton
Mixtral
Predictive Intelligence model
AI Search