0
37.0.15
Zurich, Yokohama Patch 4, Yokohama, Xanadu Patch 9, Xanadu Patch 2, Xanadu, Washington DC Patch 7, Washington DC Patch 4
The ServiceNow® Health Log Analytics application helps predict IT issues before they affect users. The application helps you solve issues faster by ingesting, analyzing, and correlating machine-generated log data in real-time.
When Health Log Analytics helps detect a deviation from a normal pattern, it alerts you of a possible business-impacting issue.
Health Log Analytics is a ServiceNow® ITOM AIOps application.
- Log ingestion and processing
- Predictive alerts based on anomaly detection
- MTTR and Root Cause Analysis
- Machine Learning (ML) and Artificial Intelligence (AI) - Discover patterns in your log data
- Log Viewer
- Alert visualization
- Log analytics alert rules - Define rules that detect anomalous behavior
- Executive dashboards
- Customized dashboards based on your log data
New
- Integrations Launchpad – New UX for Cribl Data Input (push/pull) including Setup Connection wizard.
- Integrations Launchpad – Overview screen enhancements: ITOM Gateway step for HLA Scale deployment, cache pre-loading, and last-log-time indicator.
- Improved Anomaly Card in Express List side panel – UI now highlights the anomaly window (“red span”) using backend span and additional baseline data.
Changed
- Integrations Launchpad Overview – Faster load times and continuous 1-minute auto-refresh (continues even after errors).
- Enhanced backend data structures powering dashboards and richer alert previews.
Fixed
- Overview screen reliability – Resolves occasional stale data after cache invalidation.
- Additional performance and stability fixes across HLA, HLA Core and Integrations Launchpad (60+ defects).
Removed
No feature removals this release.
Known Issues
- Cribl Integration – “Credential Alias” field may show no options when the default alias is empty.
- Work-around: Select “Manage Credential Aliases” and add a credential record to the alias with Name "Cribl Credential Alias" and ID 'sn_itom _integ_app.Cribl_Credential_Alias'.
ITOM AIOps.