The BigFix Service Graph Connector is available as an add-on for integrating BigFix Inventory with your CMDB. The connector is designed to support common use cases and requires additional customizations to meet your specific business process requirements. Successful implementation of the connector requires thorough assessment and due diligence, and could involve modifications to input fields or the implementation of specialized reconciliation processes to align with your internal workflows.
You can find out more about BigFix Inventory here: https://www.hcl-software.com/bigfix/software-asset-management
- Automated discovery and enrichment of ServiceNow CMDB CIs based on near-real time endpoint data from BigFix
- Synchronizes hardware and normalized software inventory from BigFix to ServiceNow
- Hardware: Hostname, DNS name, OS, Network details, CPU details, Disk details, RAM, Vendor, Serial number ,manufacturer/model #
- Software: Publisher, Title, Release, Version, Discovery Path
- Removed Software
- Multi-Instance Support: Customers using more than one Bigfix Inventory can now connect to different Inventory end points through the app