0
1.0.0
Zurich
WorkSpan PartnerDesk helps sellers grow revenue through strategic partnerships right from their ServiceNow CRM. It empowers every seller to engage with the right partners for each account or opportunity, Each engagement request, cosell opportunity, orders via private offer via marketplace, incentives and win wire is orchestrated resulting in higher win rates, faster deal cycles, and larger deal sizes.
At the heart of WorkSpan PartnerDesk I are AI Teammates: partner-specific AI agents trained on secure, partitioned partnership data. These agents provide real-time, account-specific insights and actionable recommendations, enabling sellers to take actions such as connecting with partner's sellers, sending co-sell referrals, and creating private offers from the comfort of ServiceNow
- Partner Intelligence at Your Fingertips – Access partner programs, incentives, case studies, and contacts directly in ServiceNow Opportunity and Account records.
- AI Partner Advisor – Get instant answers about co-sell strategies, and partner capabilities through conversational AI trained on your partnership materials.
- Accelerated Collaboration – Connect with partner teams, schedule meetings, and progress deals faster with embedded partner engagement actions
- Initial release provides iframe embedding of WorkSpan partner management UI within ServiceNow records. Supports bidirectional communication between ServiceNow UI Builder components and externally hosted React applications. Includes transform script for context extraction and event handler for action processing.
- ServiceNow Next Experience UI and UI Builder
- CSM and FSM Configurable Workspace Foundation (Plugin)
- Opportunity Management (Plugin)
- Order Management (Plugin)