2
1.0.1
Xanadu, Washington DC, Vancouver
Integrates with Teramind application to alert and log behavior incidents using customizable filters
Teramind app for ServiceNow provides seamless integration between Teramind’s award-winning behavioral analytics platform and ServiceNow for creation and management of ITSM cases and security incidents. Take advantage of Teramind’s exhaustive and high-fidelity telemetry collection, advanced OCR functionality, powerful realtime analytics capabilities, and more to stay one step ahead of meaningful behavior patterns in your organization, then create and update relevant cases via your existing ServiceNow workflows.
- Smoothly integrates incidents from the Teramind platform with ServiceNow, reducing friction in existing processes
- Populates high-fidelity, actionable incidents from Teramind to ServiceNow, helping your teams avoid spending time sifting through noise to find the signal you really care about
- Incident are stored in the ServiceNow Teramind Incidents table.
- Refreshes ServiceNow cases in near realtime, enabling your team to respond quickly to critical incidents
Version 1.0.0
Initial release.
- Integration with Teramind for automated incident generation.
- Incident generation in the ServiceNow Teramind Incidents table.
- Logging script execution time in Script Execution Logs.
- Scheduled execution every 5 minutes, configurable.
- Clear Incidents and Execution Logs scripts included.
ServiceNow Instance: Requires a ServiceNow instance with minimal ServiceNow platform installation.
Teramind Account: A valid Teramind account is required. You will need to generate an Access Token within Teramind for secure integration.