0
1.0.1
Australia Patch 1
Generative AI
Workplace Service Delivery - Advanced extends the ServiceNow® Workplace Service Delivery Foundation tier with Workplace Experience capabilities. Supporting employees, guests, and workplace teams with conversational experiences or agentic workflows, working side-by-side with them.
- All Workplace Service Delivery - Foundation features
- Manage Workplace Reservations & collaborations through a conversational experience that suggests employees the best day to be in office, based on when their collaborators are in.
- Manage Visitor Registrations through email, calendar invites and chat based agent, to minimize coordination work.
- Agent that support the automation of map updates to reduce time spent editing and updating pre set maps.
This is the initial release.
- Requires ServiceNow Australia release or later
- Required plugins:
- Now Assist for Workplace Service Delivery (WSD)
- AI Agents for Workplace Service Delivery
- Related Workplace Service Delivery plugins enabling the AI capabilities
- The System Admin (admin) role is required to install the application.