By using the ServiceNow® Smart Assessment Designer application, you can easily create assessment templates and add instructions, questions, and reference information to an assessment template.
- Configuration of templates with different question types, question configurations such as conditional visibility, scoring, and automation
- Versioning of templates
- Publish templates
NEW
Question Bank
Build a centralized library of reusable questions with full lifecycle management. Questions move seamlessly through Draft → Ready to Publish → Published → Retired states, enabling version control and compliance tracking across all assessment templates.
Independent Question Copies
Published questions remain isolated when added to templates. Edit a question in your template without affecting the original, and vice versa—full customization freedom with zero cross-contamination.
CHANGED
Unsaved Changes Across Tabs
Your work is preserved instantly. Draft changes now persist across all workspace tabs—General, Questions, Automations, and Scoring. A visual dirty-state indicator on the workspace selector shows pending changes at a glance, so you never lose progress.
Smart assessment core [com.sn_smart_asmt] is required before installing this application.