0
28.2.4
Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama, Xanadu Patch 10, Xanadu Patch 6, Xanadu Patch 3, Xanadu
Workflow Studio on the Now Platform offers low and no code solutions for building and managing automation. The playbook design environment (Process Automation Designer) in Workflow Studio offers a no code experience for building automated business processes. Build playbooks in a diagrammatic or visual task-style view. Power playbook experiences to guide users through every step required to complete work.
- Build playbooks to be triggered by record creation or update
- Organize playbook steps or activities into stages
- Configure playbook stages and activities to run sequentially or in parallel
- Leverage data flow to dynamically run or skip playbook stages or activities, to provide a truly dynamic experience for agents and fulfillers
- Add UI Builder pages to playbook activities, enabling modern end user experiences
- Receive realtime feedback when a playbook is redundant or missing connectors
- Quickly undo or redo most recent changes while authoring a playbook
Changed
- Added global knowledge graph support for Agentic Playbooks
Fixed
- Corrected ACLs for Questionnaire Activity permissions
- Corrected left side panel behavior in Playbook Designer
- Removed AI Agent usage for Checklist Activity
- Corrected Start Rule field for Creator Studio
- Requires Zurich patch 2 release or greater.