0
27.2.4
Yokohama Patch 3, Yokohama, Xanadu Patch 6, Xanadu Patch 3, Xanadu, Washington DC Patch 3, Washington DC
Workflow Studio on the Now Platform offers low and no code solutions for building and managing automation. The playbook design environment (Process Automation Designer) in Workflow Studio offers a no code experience for building automated business processes. Build playbooks in a diagrammatic or visual task-style view. Power playbook experiences to guide users through every step required to complete work.
- Build playbooks to be triggered by record creation or update
- Organize playbook steps or activities into stages
- Configure playbook stages and activities to run sequentially or in parallel
- Leverage data flow to dynamically run or skip playbook stages or activities, to provide a truly dynamic experience for agents and fulfillers
- Add UI Builder pages to playbook activities, enabling modern end user experiences
- Receive realtime feedback when a playbook is redundant or missing connectors
- Quickly undo or redo most recent changes while authoring a playbook
New:
- Include the names of commonly used and recently published actions, subflows, flows, and activity definitions available on your instance in your playbook generation requests. This will help in replacing placeholder activities with custom activities, out of the box activities and automation assets such as flows, sub-flows and actions.
- Requires Xanadu Patch 3 or greater.