0
3.0.0
Yokohama Patch 1, Yokohama, Xanadu Patch 1
Digital Experience Score provides comprehensive insights into the digital experience of your employees by analyzing the below three key data sources:
- Monitored metrics from end-user devices
- User sentiment
- Service desk experience
With the ability to drill down into application or device operating system performance, leveraging data collected at various intervals, organizations can identify and address areas for improvement, ultimately enhancing the overall digital experience for their employees.
- Digital Experience Score overview
- Overall application experience overview
- Overall device group experience overview
- Individual application experience overview
- Individual device group experience overview
- Minor defect fixes
- Access device lists based on individual device or application health metric scores. Review the list to identify devices with scores below the average score for each metric.
Pre-requisities:
- DEX Framework (sn_dex)
- Digital Experience Survey Feedback app