0
1.1.6
Australia Patch 5, Australia Patch 4, Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 11, Zurich Patch 10, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3
Generative AI
ServiceNow Otto for Sales Automation packages the AI-powered capabilities that help sales teams sell faster and more efficiently.
New:
- Packages AI agents for sales workflows, including lead nurturing, scheduling meetings, and accelerating pipeline.
- Provides generative AI assistance to sales teams.
- Provides AI summarization capability on CRM entity records.
New
- Fluent-based development support has been added.
Changed
- The app has been renamed from "Now Assist for Sales Force Automation (SFA)" to "ServiceNow Otto for Sales Automation"
Required plugins and products:
- com.sn.now.platform
- com.sn_sales_development_ai_agents
- com.sn_opty_mgmt_ai