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6.28.0
Zurich, Yokohama, Xanadu, Washington DC, Vancouver
Discovery and Service Mapping provides automated discovery of your on-premises and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Supports the discovery of new technology stacks to collect inventory and topology data for the CMDB initiatives.
- Maps services containing applications discovered with the latest available patterns.
Key Features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available on the Store.
- Service Mapping maps services containing additional hosts and applications.
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests to Idea@community.servicenow.com.
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
- New
- Activate/deactivate patterns – Toggling a pattern’s status won’t increment its version number or flag it as changed, yet it still receives future updates.
- Activate/deactivate patterns – Toggling a pattern’s status won’t increment its version number or flag it as changed, yet it still receives future updates.
- Fixed
- The "CAS on Windows" pattern's section "Identification using Powershell script" is fixed by adding a failover step "run the powershell script to populate the xml file failover". This step checks that script_output has valid data containing DC= and CN= (PRB1877647).
- "The "IIS" pattern's "Identification for HTTP(S) entry point type(s) for IIS6 second logic" section, which might cause an infinite loop issue, is fixed by setting "VDIRs attributes" in the same section (PRB1870733).
- The "IIS" pattern now creates outgoing connections to default website (PRB1863483).
- The "Azure DataBase (LP)" pattern is fixed to populate the name of the Azure PostgreSQL FlexibleServers in the right format (PRB1875281).
- The issue causing Listener Identification failure has been resolved by fixing the "Oracle DB on Unix" pattern (PRB1892864).
- The "Oracle DB on Unix" pattern is fixed to skip the step for lower Oracle versions when the condition is met (PRB1896257).
- The "Network Switch" pattern now finds the LLDP neighbor (PRB1854223).
- Added missing Discovery classifier for Windows Server 2025 (PRB1868603).
- The "Nginx" pattern is fixed to parse the upstreams of the config file in order to display the upstream nodes (PRB1844729).
- The "Tomcat" pattern now includes connection support for Windows (PRB1863242).
- The "Oracle Listener" pattern now obtains the Preferred/Available nodes information (PRB1866223).
- The "IIS Virtual Directory" pattern's connection section for "Active Directory Federation Services" using "netstat -ao" no longer times out (PRB1894053).
- The "PostgreSQL DB" pattern now correctly populates the Configuration Directory and Config File paths on Windows Server installations (PRB1851523).
Required plugins and products:
Discovery, Service Mapping, or Cloud Management