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6.23.0
Yokohama, Xanadu, Washington DC, Vancouver
Discovery and Service Mapping provides automated discovery of your on-premises and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Supports the discovery of new technology stacks to collect inventory and topology data for the CMDB initiatives.
- Maps services containing applications discovered with the latest available patterns.
Key Features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available on the Store.
- Service Mapping maps services containing additional hosts and applications.
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests to Idea@community.servicenow.com.
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Fixed
- Pattern Pre/Post Script "Modify Operational Status for MSFT SQL Instance" is fixed for passive cluster nodes (PRB1783348)
- The network device name remains consistent in the CMDB(PRB1828545)
- The pattern "Oracle DB on Unix" is updated to exclude ASM (Automatic Storage Management) as an Oracle instance (PRB1821439)
- A non-admin user can create a record in [cmdb_identifier_entry] (PRB1804283)
- The pattern "Tomcat" has been updated to include a pre-condition ensuring that the step is executed only for Unix-type OS discovery (PRB1818289)
- The "Windows - Storage" shared library is fixed to filter the File System table based on the data from [Win32_Volume]. The filtering would happen based on a new MID property called "windows_server_Win32_Volumes_filter" with default value "true" (PRB1745922)
- The Oracle database instances are now discovered with the correct version and port details(PRB1820716)
- The "Azure Database (LP)" pattern, which failed with a "MULTIPLE_DEPENDENCIES" error, has been fixed by updating step 33, "Create Database and IPs Relation," to change the field matching from "fqdn" to "object_id."(PRB1820120)
- The "Windows OS - Server" pattern is fixed to handle escaped backslashes (PRB1825633)
- The "Linux Server" pattern has been updated to populate the disk size and disk label for disks of the type "sun" attached to the Linux server (PRB1807707)
- The Oracle Listener pattern populates the Oracle DB endpoint (PRB1809341)
- The "DB2 on Linux" pattern is fixed to discover DB2 Instance from instance home directory and installation location(PRB1764933)
- The "Compare" UI action on history records for [cmdb_ci_config_file_tracked] items has been fixed and can now be performed by users with the appropriate role (PRB1802633)
- Cloud Discovery Workspace Issues for GCP are fixed, and correct assignment between projects and Folders (PRB1818003)
- Credential-less discovery has been updated to ensure that the IP address is set for servers (PRB1794579)
- The "Tuxedo Application" pattern added a fallback step to get the version info (PRB1790032)
Required plugins and products:
Discovery, Service Mapping, or Cloud Management