Discovery and Service Mapping provides automated discovery of your on-premises and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Supports the discovery of new technology stacks to collect inventory and topology data for the CMDB initiatives.
- Maps services containing applications discovered with the latest available patterns.
Key Features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available on the Store.
- Service Mapping maps services containing additional hosts and applications.
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests to Idea@community.servicenow.com.
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Fixed
- The "Network Switch" pattern now sets the correct serial number (PRB1848773).
- The “Network Switch” pattern has been fixed to reduce high memory consumption (PRB1846202).
- The “Network Switch” pattern now updates the install_status on the Switch CI (PRB1828631).
- The “Windows OS - Servers” pattern has now been fixed. When the property “glide.discovery.discover_aws_ec2_host_metadata” is set to false, the pattern will no longer collect AWS EC2 instance metadata via either IPv6 or IPv4 addresses (PRB1861225).
- The “MSSql DB On Windows” pattern has now been fixed to prevent the database user from being locked out (PRB1639152).
- The “Azure DataBase (LP)” pattern now populates the version information for both Microsoft SQL Server and MySQL Flexible Server (PRB1711299).
- The “Azure DataBase (LP)” pattern and the shared library “Azure - Databases Instances to Database” now correctly fetch MySQL and PostgreSQL databases on both Server and Flexible Server (PRB1848829).
- The “DB2 On Windows” pattern now uses credentials properly (PRB1840200).
- The “DB2 on Linux” pattern now populates the correct name in the cmdb_ci_db_db2_instance table (PRB1849473).
- The “Linux Server” pattern now correctly creates the relationship between cmdb_ci_ip_address and cmdb_ci_network_adapter, even when different IP addresses are used (PRB1840849).
- The "Linux Server" pattern shared library "Linux - Hardware Information" now populates serial number, model ID, and manufacturer information for the "IBM Power 8 architecture (ppc64le)" system (PRB1322596).
- The “EMC Isilon” pattern previously encountered an error when creating the IP range list due to missing input. This issue has been fixed (PRB1858293).
- The “Websphere On Unix” pattern now uses the URL entry point correctly (PRB1834223).
- The “Nginx” pattern now creates a connection between the load balancer and the resource even when the port is not specified in the configuration (PRB1844119).
- The "Google Cloud Platform (GCP) - Discover Related Projects" pattern now excludes discovery from inactive projects (PRB1833367).
- The "Linux - Storage" pattern now parses the value for disk size from Docker drives correctly (PRB1841319).
- The application type pattern now sets the discovery source as "ServiceNow" (PRB1832900).
- In the “cmdb_ci_storage_device” table, the Vendor attribute is now updated as a 'reference' type (PRB1765736).
- The “Solaris LDOM infrastructure" pattern has been fixed and does not create duplicate records in the “cmdb_serial_number“ table (PRB1812714).
- The issue of duplicate Model records in the cmdb_model table has been fixed, and there is now consistency between probes and patterns-based discovery (PRB1832935).
- The "My SQL server On Windows and Linux" pattern now populates the version information (PRB1833941).
Required plugins and products:
Discovery, Service Mapping, or Cloud Management