0
15.1.0
Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 10, Xanadu Patch 9, Xanadu Patch 7, Xanadu Patch 6, Xanadu Patch 4, Xanadu Patch 3, Xanadu Patch 1, Xanadu, Washington DC, Vancouver Patch 4
Now Assist in AI Search showcases question answering, powered by semantic vector search and the Now LLM Service. When the application is enabled, users who post questions in Portal, Employee Center, Virtual Agent, or workspaces will receive natural language responses based on customer Knowledge content and include relevant actions such as Virtual Agent topics and Catalog Items. As a true enterprise generative AI solution, Now Assist in AI Search allows customers to focus responses on customer-specific content, respects access rights, and can help reduce the risk of hallucinations or inappropriate answers.
This release focuses on delivering smarter, more personalized search and AI-driven experiences to improve relevance, efficiency, and user engagement.
Fixed
- Addressed quality issues and defects to ensure a more reliable experience.
- YP11+, ZP4+
- AI Search Admin Console v6.1.3+