0
10.0.18
Yokohama Patch 1, Yokohama, Xanadu Patch 7, Xanadu Patch 6, Xanadu Patch 4, Xanadu Patch 3, Xanadu Patch 1, Xanadu, Washington DC Patch 9, Washington DC Patch 4, Washington DC Patch 3, Washington DC, Vancouver Patch 7, Vancouver Patch 4
Now Assist in AI Search showcases question answering. powered by semantic vector search and the Now LLM Service. With the application enabled, when users post questions in Portal, Employee Center, Virtual Agent, or workspaces, they will see referenced natural language responses based on customer Knowledge content as well as relevant actions (Virtual Agent topics and Catalog Items). A true enterprise generative AI application, Now Assist in AI Search allows customers to focus responses on customer-specific content, ensures that access rights to that content are respected, and can reduce the risk of hallucinations and inappropriate responses.
Generative AI Q&A Genius Results in Portal, Employee Center, Virtual Agent, and workspaces.
New
- Enhance Requestor pipeline with Knowledge Graph information about user (user attributes, reportees, manager, assets)
- Add orchestration layer with router component in Q&A
- Support GPT-4o in requestor pipeline
Removed
- Remove External Content Q&A Genius Results for new customers
- XP6+, YP0+
- AI Search Admin Console v3.2.1+