0
7.4.0
Australia, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Yokohama Patch 11, Yokohama Patch 8, Yokohama, Xanadu
Standalone Application
Journey designer brings together the power of Lifecycle Events and the flexibility of Journey Accelerator, so that employees and managers have one unified experience for curating and navigating a journey.
Admins build journey configurations for employee transitions such as onboarding, offboarding, leaves of absence, career growth, and more. Managers create and modify their own journeys for team members. They can also add recommended learning (powered by machine learning) and send personalized emails to their employees from the journey.
Admins can assign owners and approvers to plan configurations. The assigned owners can access the plan configurations as ‘journey templates’ in Employee Center and add task templates and stages. They can submit changes for approval. This will allow for the right owners (ex: the sales department training group) to have control of the journey content, without relying on the admin.
From the Journey designer application, administrators can:
- Use the Journey designer admin console to get an intuitive experience consolidating Lifecycle events, Journey Accelerator and Journey Designer features for seamless configuration and management
- Build journey configurations using Lifecycle events and/or Journey Accelerator plan types
- Guided set up available
- Set journey owner and mentor permissions for certain journeys (enabling or restricting certain features such as allowing owners/managers to add tasks to a journey)
- Track progress and usage from dashboards
- Target pulse surveys directly in the journeys to gauge satisfaction (requires Listening Posts)
- Set up actionable notifications using Virtual Assistant (requires VA plugin)
- Update similar tasks in similar journeys in a single action.
From the Employee Center, managers and mentors can:
- Create a new journey or access an existing one created from other entry points (record producer, integration, business rule)
- Add a mentor to a journey
- See which journeys need attention and quickly act
- Add, edit, or delete journey stages and tasks (from Journey Accelerator)
- Add recommended learning for an employee (requires Learning Posts)
- Send personalized messages to welcome new hires
- Add quick links for easy access to commonly used sites
- Create and track journeys from Manager Hub (requires Manager Hub)
From the Employee Center, employees can:
- Track their progress on outstanding journeys
- Complete all tasks and learning in a journey from one experience in Employee Center
- Now mobile support for Journey designer (Utah and later):
- Tracking progress
- Task completion
New:
- AI model updates — Knowledge Transfer document grouper and Journey Summarization for Manager have been upgraded to the latest third-party models with improved defaults.
- Security & access controls — Application administration documentation updated with new security directives; ACL and scoping analysis completed for Journey Designer, Journey Accelerator, and related apps.
Customer-impacted fixes
- NOW Mobile task visibility — Journey tasks are now fully accessible within the mobile app regardless of which navigation path is used.
- Task due date persistence — Due dates are now reliably stored and reflected on the task record immediately after creation.
- Record Producer error handling — Aborting a record producer submission no longer surfaces a misleading error from the Journey bulk request banner.
Other fixes
- Knowledge Transfer — Post-completion sharing now works as expected; access controls prevent unauthorized admin visibility into restricted transfers; manager notifications after KT initiation have been made more informative; the KT flow is now resilient when certain lifecycle stage settings are turned off.
- Accessibility (WCAG 2.2) — High-zoom usability has been improved across several Journey Designer surfaces, including button visibility, header behavior, and form control rendering. Journey details page and configuration form screen reader issues have also been addressed.
- RCA & COE — Journey configuration now correctly propagates RCA records; a privilege status mismatch in a scheduled script has been corrected; HR Lifecycle COE deactivation no longer fails due to scope restrictions.
- Pre-hire Banner — An underlying configuration issue that prevented the banner from rendering has been resolved.
- Localization — Template title strings are now constructed in a translation-friendly way; several UI labels that remained in English regardless of locale have been corrected.
- Performance — Opening a New Hire Onboarding journey is now noticeably faster, consistently falling within acceptable load time thresholds.
Required plugins and apps (Auto installed with this app)
- Compatible with Zurich and later
- Human Resources Scoped App: Core [com.sn_hr_core]
- Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent]
- Employee Center Pro 42.0.0 [sn_ex_sp_pro]
- Journey Accelerator 6.10.0 [sn_ja]
- Admin Experience Framework 5.3.0 [sn_ace]
- Shared UI Library 1.6.1 [sn_ui_lib]
- Document Templates 27.2.0 [sn_doc]
Optional applications (Requires manual install)
- Manager Hub 4.6.0 [sn_mh]
- Microsoft Exchange Online spoke 3.10.0 [sn_ex_online_spke]
- Retry Framework 1.0.2 [ sn_retry_handler]
- Now Assist for HR Service Delivery (HRSD) 11.0.1 [com.sn_hr_gen_ai]