View software usage information and optimize stale licenses by creating integration profiles. SaaS integration profiles pull your company's software usage information from software vendors. You can use this information to identify which users have not used the software recently.
With SaaS License Management, you can:
- Manage dozens of ready-to-go integrations for your most popular SaaS applications.
- Leverage integrations with SSO providers, such as Okta and Azure AD, to view subscription usage for nearly 10,000 connected applications.
- Create a new SaaS License Connection for any SaaS app with an API.
- View SaaS usage and cost information on the new SaaS Overview Dashboard.
- Optimize SaaS publishers based on activity.
NOTE: The name of the ServiceNow SaaS License Management application has changed from “Software Asset Management - SaaS License Management Integrations” to “Software Asset Management - SaaS License Management”.
- Initiate an integration by creating an application in the SaaS admin account so that you can set up a connection with your ServiceNow instance.
- View software usage information by creating an integration profile.
- Review reclamation rules to ensure that the correct criteria are used to identify reclamation candidates.
- Add an entitlement to track purchased licenses and costs.
New:
Gain complete visibility into the usage of all SaaS applications
Discover and manage all paid or free SaaS applications, which are accessed via a browser and configured within the ServiceNow® Agent Client Collector (ACC-V) product. Manage your shadow IT spend more effectively by viewing all the users who access these applications in the SaaS detection report. This report also shows the usage of these applications and how long each application has been used.
Requires Software Asset Management (SAM Pro or SAM Enterprise).