Value Proposition
The Gamification application helps organizations boost engagement and make performance more visible and measurable. Many teams lack consistent feedback and clear progress tracking, which reduces motivation. Gamification solves this by turning daily work into an engaging, goal-oriented experience.
With leagues, points, badges, and anomaly monitoring, the app highlights meaningful contributions and behaviors. Managers gain insight into performance trends and gaps, while employees benefit from real-time feedback and clear progression through levels and leaderboards.
Built on the ServiceNow platform, the solution integrates easily with existing workflows and scales across teams, helping organizations improve participation, compliance, and overall productivity.
Key Features of the Gamification Application
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Leaderboard & Rankings
Track individual and team performance in real-time with dynamic leaderboards that highlight top achievers and foster healthy competition. -
Score Management & Progress Tracking
Automatically calculate, update, and display user scores, levels, and achievements to motivate continuous engagement. -
KPI & Performance Analytics
Visualize key metrics, trends, and performance highlights with dashboards and charts to monitor progress and identify opportunities. -
Leveling & Rewards System
Assign levels, and badges based on user activities, driving motivation and recognizing accomplishments. -
Traps & Opportunities
Introduce challenges and opportunities within workflows to encourage strategic decision-making and active participation.
Initial Release.
!! Important Note: The Gamification application works with and depends on the Anomaly application. When the user installs the Gamification application, the Anomaly application is installed as well. Before configuring the Gamification app, the user must configure the Anomaly app. To be able to configure Anomaly application please access related “Installation and Configuration Document” via this store link:
https://store.servicenow.com/store/app/34882eaec37032905ce25ddf05013139