Customers use Turbonomic Application Resource Management (ARM) to continuously assure applications get the infrastructure resources they need to perform across any environment. Customers also use ServiceNow to manage the change management and configuration workflows. The integration of Turbonomic ARM and ServiceNow enables organizations to work at DevOps speed by recording, approving and tracking the Turbonomic decisions and actions to assure application performance.
The Turbonomic ServiceNow integration enables IT and development teams to collaborate, approve and track changes based on Turbonomic - prescribed actions. The integration aligns the benefits of Turbonomic Applicaiton Resource Management (ARM) with existing IT processes and workflows. By using the joint solution, customers realize the following benefits:
- Single source of truth for audits of Turbonomic actions – Automatically create records within ServiceNow of both actions generated and actions taken for additional reporting and visibility.
- Integrate Turbonomic actions into ServiceNow Change workflows – Enable IT and development teams to review and approve the execution of Turbonomic decisions from ServiceNow. Subsequently track the actions implemented by Turbonomic in ServiceNow.