0
2.0.0
Yokohama, Xanadu
A 'business-portal' to help you support your b2b customers. Support your customers through business-portal's self-service capabilities such as knowledge, catalogs, case, virtual agent and others. Some key features include:
- Pages with configurable widgets which reduce maintenance effort through low code configurations.
- Flexibility to enable relevant capabilities by installing appropriate plugins such as order management.
- Out of the box portal experiences which are designed to uptake with little changes.
- Knowledge Management with the ability to view content and leverage AI Search
- Case Management to track issue
- Service Catalog to automate requests
- Virtual or live agent chat using synchronous or asynchronous conversations
- User profile management
- bug fixes
Required plugins and products
- UI Components of Customer Portals (com.sn_ciwf_ui_cmpnt)
- Portal Next Experience Theme (com.sn_sppolaris_theme)