0
2.3.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
Support your customers through the Business Portal's self-service capabilities such as knowledge, catalogs, case, virtual agent, and others. Some key capabilities include:
- Pages with configurable widgets which reduce maintenance effort through low code configurations.
- Flexibility to enable relevant capabilities by installing appropriate plugins such as order management.
- Out of the box portal experiences which are designed to uptake with little changes.
- Knowledge Management with the ability to view content and leverage AI Search
- Case Management to track issue
- Service Catalog to automate requests
- Virtual or live agent chat using synchronous or asynchronous conversations
- User profile management
- New
- None
- Changed
- None
- Fixed
- Defect fixes
Required plugins and products
- UI Components of Customer Portals (com.sn_ciwf_ui_cmpnt)
- Portal Next Experience Theme (com.sn_sppolaris_theme)