9
1.0.0
Yokohama, Xanadu
The integration between ServiceNow and the Delinea Platform enables ServiceNow users to request privileged access to remote Delinea-Platform-managed computers and servers. The integration automates the approval process for privileged access requests and the creation of authentication policies in the Delinea Platform that grant users machine-level permissions to log in to the computers and run privileged commands on them.
The integration with the ServiceNow workflow engine helps administrators to enforce security policies and compliance requirements and thus helps them protect sensitive data and prevent unauthorized access to both platforms.
The integration supports the following use case:
- A user submits an access request in the ServiceNow UI to get privileged access to specific assets (servers, computers, systems, and commands), selecting the assets from the Delinea Platform Inventory and specifying the duration for which access is required.
- When the request is approved in ServiceNow, an appropriate policy is created in the Delinea Platform, allowing that user access to the assets for the specified time frame.
- The policy is automatically disabled if the approval period expires or the request is no longer in Approved state.
- Initial integration version.
- The integration automatically creates Privilege Control for Servers (PCS) policies in the Delinea Platform based on user-submitted privilege elevation requests in ServiceNow.
- The Delinea Platform extension has been certified for the ServiceNow Yokohama release.
- The Delinea Platform is properly provisioned and configured in your environment.
- The Privilege Control for Servers (PCS) feature is enabled, and authentication profiles are correctly set up for your tenant in the Delinea Platform.
- A ServiceNow Xanadu, Yokohama, or a later-release instance is configured.
- PCS-managed computers that are joined to an Active Directory domain.