0
7.0.0
Yokohama, Xanadu, Washington DC
The application extends catalog management and order management capabilities to support customer service teams in capturing and processing orders for service contracts and entitlements.
The Contracts and Entitlements Workflows application enables:
- Creating new contracts and entitlements using Order Management.
- Managing life cycle changes on contracts and contract lines using Order Management.
New:
- Create contracts and entitlements for product inventory based flows.
- Manage lifecycle of product inventory based contracts and entitlements using Modify, Cancel, Suspend and Resume workflows.
Dependencies
Customer Contracts and Entitlements Foundation
Lead to Cash Core
Customer Lifecycle Workflows