0
3.0.0
Yokohama, Xanadu, Washington DC, Vancouver Patch 9, Vancouver Patch 5, Vancouver
ServiceNow® Workplace Calendar Synchronization ensures employees are kept up to date with room reservations across their enterprise calendar provider to eliminate potential conflicts. The application enables you to configure and sync workplace items, requests and reservations with common enterprise calendar providers and ServiceNow® Workplace Reservation Management.
To automatically install all the Workplace Service Delivery applications at once, download the ServiceNow® Workplace Service Delivery Suite.
- Show availability of rooms in both Workplace Reservation Management and enterprise calendar providers (Current release only supports Microsoft Exchange Online, Microsoft Exchange On-Premises, and Google Calendar. Hybrid Exchange environments are not supported).
- View reservations created or updated in Workplace Reservation Management as invitations in the employees' calendar provider and add attendees.
- Manage spaces and use existing reporting tools to understand demand directly from the Workplace Reservation Management application.
- New
- Support for Personal Authentication: Sync reservations made in WSD to MS Exchange Online using the user's personal credentials.
- System property to enable the Personal Authentication feature.
- When Personal Authentication is enabled, the MS Exchange login screen will appear in all the three flows:Quick Reservation, Advanced Reservation, and Space Details flow.
- Changed
- Enhanced guided setup indicates the configuration steps required for the Personal Authentication feature.
- All designer flows have been updated to run as logged-in user instead of as an admin when Personal Authentication is set up.
- The Strict mode email field will appear in the Provider configuration only if Personal Authentication or Strict mode is enabled in the system property.
- Removed
- Strict Mode field from the Provider Configuration. Strict Mode configuration has been moved to the system property.
- Workplace Core (sn_wsd_core) plugin must be installed.
- Workplace Reservation Management plugin must be installed.
- The System Admin (admin) role is required to install the application
- In order to synchronize with Exchange Online, you must install Exchange Online Spoke.
- In order to synchronize with Exchange On-premises, you must install Exchange Server Spoke.
- In order to synchronize with Google Calendar, you must install Google Calendar Spoke.
- In order to retrieve external guests, the Workplace Visitor Management application must be installed.
- The following calendar providers are supported:
- Microsoft Exchange Online
- Microsoft Exchange On-premises
- Google Calendar
- The following calendar providers or configurations are not supported:
- Hybrid configuration with Microsoft Exchange Server and Microsoft Exchange Online