Education Core is the essential foundation for higher education institutions leveraging ServiceNow to create a connected, student-centric campus experience. Serving as the base layer for all Ikwa applications—including Campus Wellbeing, Education Operations, and Academic Hub—Education Core provides shared functionality, centralised data, and a seamless user experience.
While it serves as the backbone for other Ikwa applications, Education Core can also be used as a standalone solution. Institutions looking to enhance their existing ServiceNow environment can leverage its powerful base functions—such as the Up Portal, shared data tables, and integrated booking system,to extend and customize their digital ecosystem to meet unique needs.
Up Portal – The Student Hub
A modern, intuitive portal designed to enhance student engagement. Features include:
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Featured Highlights – Showcase important updates and announcements
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Student News – Keep students informed with relevant campus updates
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Events Calendar – A centralized view of academic and social events
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Polls & Surveys – Gather student feedback effortlessly
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Launch Pad Links – Quick access to essential campus services
Integrated Booking System
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Enables students to schedule appointments with various campus departments
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Supports bookings for academic advising, career services, counseling, student support, and more
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Provides administrators with scheduling tools and insights to manage demand efficiently
Shared Data and Tables for Education Applications
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Centralized repository of critical higher education data used across all Ikwa applications
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Includes information on courses, campus locations, student associations and clubs, marketing materials, and more
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Ensures data consistency and eliminates duplication across multiple applications
Foundation for Ikwa's Higher Education Solutions
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Seamless integration with Campus Wellbeing, Education Operations, and Academic Hub
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Standardized data models and workflows for efficient campus-wide operations
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Scalable architecture, allowing institutions to expand their digital ecosystem with ease
We are excited to introduce Education Core, the foundational application for higher education institutions using ServiceNow. This release delivers a powerful set of shared services, interfaces, and data structures designed to support a wide range of student-facing and operational use cases.
ServiceNow Customer Service Module