ATTENTION: Use of this product requires a license for either Integration Hub Enterprise or HR Service Delivery.
Kronos has recently rebranded to UKG.
The UKG Workforce Dimensions spoke provides a list of actions that wraps around the UKG REST APIs. It provides the foundation to synchronize ServiceNow and UKG bi-directionally, such as the time off request scenario.
a) Retrieve an employee's accrual time off balance.
b) Create and update employee time-off requests.
c) View current or historical employee time-off requests.
d) Clock-in or Clock-out.
e) View employee schedule.
UKG is one of the best time tracking systems in the industry. UKG Workforce Dimensions spoke will address several popular integration use cases, such as view time-off balance, request time off, clock-in, and clock-out. Through ServiceNow Platform or Apps, it can create different interfaces, such as Virtual Agent or Mobile, to further enhance the employee experience to the next level.
When both ServiceNow and UKG do time tracking together, the possibilities are endless.
Actions:
- Retrieve Manager Accrual Balance
- Retrieve, Create, and Update Manager Time Off Request
- Retrieve Employee Accrual Balance
- Retrieve, Create, and Update Employee Time Off Request
- Add Timestamp
- Approve Timecard
- Retrieve Employee Schedule
- Retrieve Timecard Request
- Retrieve Timecard Approvals
- Look up Manager Availability Requests
- Look up Shift Swap Requests Manager
- Look up Self Schedule Requests Manager
- Look up Open Shifts Requests Manager
- Look up Shift Cover Requests as Manager
Sample flows and subflows:
- Get my time off balance and submit request time off
- Sync time off request approval status from Kronos to ServiceNow
- Report Missed Punches
Security fixes
Integration Hub Enterprise Package