ATTENTION: Use of this product requires IntegrationHub.
The OpenText xECM and Spoke provides native integration to OpenText Content Server to easily manage files and folders from ServiceNow. Access Workspaces through widgets in ServiceNow.
- Automate creation and management of Content Server files and folders for collaboration
- Use Content Server as a collaboration tool to facilitate document management
- Manage folders to organize case documents in Content Server
- Manage groups and users in Content Server
- Integrate OpenText Content Server Widgets in ServiceNow
- Search documents stpred in OpenText Content Server through ServiceNow
Summary:
Our Application helps to integrate OpenText and ServiceNow. It consists of a set of spokes action, UI Macros, Now Components and Portal Widgets. The spokes give the user’s ability to interact with OpenText through flow designer using pre-built actions and the UI Macros and Portal Widgets helps to integrate OpenText Content Server widgets into different platforms of ServiceNow.
Key Features
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xECM Folder Browser Widget
This Widget allows users to embed a folder view of Workspace stored on OpenText Content Server in their ServiceNow Interface. Users can navigate through the folder hierarchy and perform file operations like rename, delete,upload, upload versions and also access metadata related to it. It is available in the Portal, UI16 and Next Experience UI of ServiceNow.
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xECM Workspace Widget
This Widget allows developers to embed a workspace view of their workspace stored on OpenText Content Server in their ServiceNow Interface. Users can navigate through the workspace and access the team, activity feed ,metadata of the workspace, related workspaces and many more. They can also access the folder structure and perform file operations like rename, delete,upload, upload versions and also access metadata related to it. It is available in the portal, UI16 and Next Experience UI of ServiceNow.
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xECM Advanced Agent Assist
This widget allows users to search for a document store in Content Server from the Next Experience UI of ServiceNow and allows users to access the document and attach a link of the document to the record.
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Portal Search
This widget allows users to search for a document store in Content Server from the Service Portal UI of ServiceNow and allows users to access the document from the ServiceNow itself.
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OpenText Contextual Search
This widget allows users to search for a document store in Content Server from the UI16 of ServiceNow and allows users to access the document and attach a link of the document to the record.
Spoke Actions
It provides flow actions for integrating with OpenText. All the categories of spoke actions are mentioned below:
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Document Management
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Folder Management
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Group Management
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User Management
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Node Management
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Group/User(Common actions)
Now supports Yokohama Release
IntegrationHub Starter Pack