0
3.5.4
Yokohama, Xanadu, Washington DC, Vancouver
This app provides the configuration required for supporting agent scheduling features, such as shift swap and time-off requests in configurable workspace.
- Access to shift information in a calendar view
- Option to shift swap approvals and requests
- Option to time-off requests
Minor bug fixes.
- Dependencies:
- ITSM/CSM Enterprise license for Workforce Optimization