0
21.0.1
Zurich, Yokohama Patch 6, Yokohama Patch 2, Yokohama, Xanadu Patch 9, Xanadu Patch 4, Xanadu, Washington DC Patch 7, Washington DC Patch 3, Washington DC, Vancouver Patch 9, Vancouver, Utah
The Sustainable IT application works with ESG Management and Hardware Asset Management to help you:
- Meet regulatory, customer, and investor ESG reporting requirements
- Map and track the environmental impact of your IT assets
- Manage the carbon cost of IT assets and other Sustainable IT metrics, including pre-built metrics from SustainableIT.org (requires downloading the Content Accelerator Application separately)
- Demonstrate quantifiable impact from sustainable IT initiatives and investments.
You can expedite the initiation of relevant data collection, automate tracking, and simplify reporting of high-impact sustainability metrics related to hardware assets and data centers. Integrated data collection and workflows help customers meet energy and carbon reduction goals, as well as regulatory requirements related to IT operations, IT-related carbon emissions, and water use.
With better visibility into activities and performance, including an IT Asset Executive Dashboard, IT sustainability leaders can reduce their carbon, waste, water, and energy impacts. The Sustainable IT application is a crucial tool amid climate change, enabling visualization of intervention opportunities, addressing stakeholder inquiries, and integrating IT seamlessly into corporate-wide ESG monitoring, management, and reporting processes. When used with ServiceNow Hardware Asset Management, the tool helps you incorporate more environmentally friendly practices and controls into the asset management lifecycle.
- Align to industry best practices by adopting the SustainableIT.org metrics.
- Easily track and report the most common and meaningful Sustainable IT data trends with sustainability metrics provided by default.
- Get a holistic view of IT assets' sustainability performance across entities through a customizable IT footprint map.
- Estimate hardware asset energy consumption and emissions.
- Increase the proportion of Energy Star-certified assets within the portfolio.
- Manage and report e-waste reuse, donation, or landfill, and reduce dependence on hardware categories most likely to end up in the landfill.
- Track data center energy consumption, carbon emissions, and renewables.
- Monitor each data center's PUE, WUE, and CUE for targeted improvement.
- Use automated, manual, and calculated metric definitions with configurable attributes.
- Quickly respond to a growing volume of customer and investor inquiries.
- Visualize opportunities for intervention and improvement.
- Enhanced Sustainable IT dashboard to view a global map showcasing the carbon footprint of your data centers, office buildings, and more.
- Utilize Microsoft Office 365 integration to generate and maintain reports in Microsoft Word (integration downloaded separately).
- Use with the ESG Risk Assessment app (downloaded separately) to better understand and manage climate and other ESG risks to critical IT systems and services.
- Changed
- Refreshed demo data to align with current feature capabilities and use case scenarios.
- Fixed
- Important security updates
- Required plugins and products to use this feature
- ServiceNow ESG Management is installed when this application is installed.
- ServiceNow Hardware Asset Management. NOTE: This is not installed as a dependency but is expected to be active.
- Geo Map component is installed when this application is installed.