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1.0.0
Australia Patch 1
Generative AI
RSM - Foundation delivers prime RSM AI capabilities for Retail Service Management.
- Store Inquiry AI Agent enables agents to accept, edit, or reject AI‑suggested solutions, accelerating decision‑making and reducing manual effort.
New: Introduced an AI‑native SKU that delivers advanced RSM AI capabilities.
The following plugins are installed with the RSM - Foundation application:
- CSM - Prime
- RSM - Advanced
- Now Assist for RSM
Role required to install the application: Administrator (admin)