0
10.0.3
Yokohama, Xanadu Patch 4, Xanadu, Washington DC Patch 9, Washington DC Patch 2, Washington DC, Vancouver
Healthcare and Life Sciences Service Management Core provides the industry data model that extends the Now Platform, enabling it to solve a broad variety of use cases for healthcare providers, life sciences companies, medical device companies, and healthcare payers. Core capabilities include Patient 360, Consent Management, Digital Documentation and Patient Portal.
- Data model aligned to HL7 FHIR standard
- Encrypted PII and PHI (Personally Identifiable Information & Protected Health Information)
- Flexible, role-based security model
- Role-based, 360-degree visibility to patient or member information
- Configuration, routing, e-signature, and storage of digital documents, including consent and privacy forms
- Configurable Patient Portal to manage any patient experience
- Enhanced Healthcare Organization creation process to simplify linking with associated Business Location.
- Previously admins would have to manually create a Business Location and associate it to the Healthcare Organization. Now when a Healthcare Organization is created the Business Location is automatically created and linked to the Healthcare Organization.
- Previously admins would have to manually create a Business Location and associate it to the Healthcare Organization. Now when a Healthcare Organization is created the Business Location is automatically created and linked to the Healthcare Organization.
- Enhanced Healthcare Location to allow for a single Healthcare Location to be associated to multiple Healthcare Organizations.
- Previously a Healthcare Location could only be associated to one Healthcare Organization.
The Healthcare and Life Sciences Service Management Core application is dependent on the Product Catalog Management Core, CIWF UI Components, and Industry Core applications.
The following plugins are installed with the Healthcare and Life Sciences Service Management Core application:
- Customer Service Install Base Management (com.snc.install_base)
- Business Location plugin (com.snc.business_location)
- Customer Service Household (com.snc.household)
- Document Templates (com.snc.document_templates)
- Encryption Support (com.glide.encryption)
- CIWF UI Components (com.sn_ciwf_ui_cmpnt)
The following plugin is required for enabling Platform Encryption:
- Platform Encryption (com.glide.now.platform.encryption)
Role required to install the application: Administrator (admin)