Brazil, Australia, Zurich, Yokohama
Standalone Application
Individual Life Claims empowers carriers to digitize any individual life benefits claims process end-to-end. Eliminate paper files and update claims in real-time, with the ability to work from anywhere.
Automate the transfer of documents, data, payment, and approval requests with seamless work orchestration. Increase efficiencies and improve customer satisfaction with frictionless experiences.
- Improve customer satisfaction with faster claims resolution and real-time visibility into claim status.
- Increase and accelerate straight-through processing with intelligent automation of claim assignment.
- Eliminate paper files and toggling between disparate systems with a unified digital experience.
- Support for multi-policy claim process with an intuitive workspace to handle all related claims.
- Work from anywhere with a virtual claims file and deliver hassle-free audit reports with an end-to-end audit trail.
- Apply AI to claims data to anticipate needs and proactively engage with customers.
- Fixed
- Fixed an issue where access to the Adjustment workspace for Individual Life death claims did not consistently respect the user's permissions to the claim record.
Not applicable for this application version. For more information, please see
Application Runtime Policy
Permissions and roles:
- System administrator (admin) role is needed for the installation