The CEO Dashboard offers our executive leadership team a three-pane view of operations, with the ability to zoom in and out, as needed. The dashboard is our C-suite’s window into how work flows at ServiceNow and accelerates our overall digital transformation. It’s a multi-functional operating model of our connected enterprise. It brings to life the different business functions that collaborate to optimize speed, improve productivity, and minimize operating risks.
Real-time insights: Since it’s built on the platform and co-located with data, insights are provided in real time. No data movement or data transformation is required, resulting in significant cost savings.
Insights to action: After viewing real-time insights, our leadership team can jump directly to the transactional data and source system and take immediate corrective action. No need to log into another system.
Process-centric view of the business: Our service platform is based on workflows and embodies and automates business processes. As a result, the insights are closer to and highly influence the business processes.
Common operating layer: Because the dashboard is based on a common platform, business processes get modeled into workflows, providing a consistent operating layer across the business and simplifying governance.