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1.0.5
Washington DC
The Itential for OMT application provides a fully integrated solution that combines the power of ServiceNow Order Management with the speed and flexibility of the Itential Automation Platform to create an end-to-end order management and orchestrated fulfilment solution – across multiple network technologies and vendors. The solution enables teams to dynamically publish Itential fulfilment services into the ServiceNow OMT Product Catalog, enabling product owners to quickly incorporate orchestrated network services into their new and existing products.
This application is dependent on two other applications being installed in your ServiceNow environment:
- The ServiceNow Order Management for Telecomm application. This application is used for Ordering products and services as well as some of the fulfillment on the ServiceNow side.
- The Itential Automation Services ServiceNow application. This application is used for some of the Itential configuration and authentication components.
- Dynamic publishing of resource facing services (RFS) from Itential into the ServiceNow Product Catalog
- TMF641 order handling for fulfillment of the RFS services.
- Robust integration with ServiceNow’s product inventory, enabling consistent tracking of provisioned services throughout their lifecycle.
- Construct services that leverage the multi-vendor, multi-technology capabilities of the Itential Platform, including hybrid-cloud and mobility services.
Itential is pleased to announce Itential for OMT Application in the ServiceNow App Store.
Highlights of this release are:
- ServiceNow Subflows that supports ServiceNow OMT Application
- Plug into Order Management for Telecom to fulfill product orders from Resource Facing Specifications
- ServiceNow's Order Management for Telecom, Media and Tech from ServiceNow Store
- Itential Automation Services from ServiceNow Store
- Itential Automation Platform instance running 2023.x
- Itential's Lifecycle Manager Application in the Itential Automation Platform
- Itential's OMT Application in the Itential Automation Platform