DX360°® Onboarding Orchestrator is a user-friendly application that provides end-to-end support for the contractor onboarding process. The app helps to streamline the process by – providing potential employees and contractors with a publicly accessible portal. Here, they can access all necessary information and resources related to their onboarding in one place. Within the app portal, users can make changes, upload additional documents, submit inquiries to the approving office and track the status.
Onboarding Orchestrator also allows potential employees and contractors to complete tasks, access training documents, and schedule security activities within the app while they wait on their credentials. Customized reports provide detailed information to make the process easier, save time, and support smoother contractor onboarding.
Key Features
User Portal is publicly accessible for candidates to easily fill out a request application, upload necessary documentation, and track progress eliminating cumbersome manual routing.
Equipment Request functionality to facilitate timely requests and approvals for government furnished equipment.
Knowledge Base provides candidates with access to correct forms and frequently asked questions, or enables them to receive organization-wise news and updates elminiating the need to communicate with each candidate individually.
Admin Management Dashboard to manage user accounts, initiate processes, provide approvals, assign security groups and rolls, and access report data.
Business Intelligence Reports Dashboards to simultanously monitory a portfolio of onboarding candidates and drill down to review any individual's information. Dashboards show progress through onboarding workflows, determines where bottlenecks are in the process, and helps target process improvements.
Unified Communication/Messaging capability within the app to message both candidates engaged in the onboarding process as well as departments engaged in supporting the onboarding.
Customizable workflows and reporting capabilities that can be tailored to meet the needs of the organization without developers or consultants.
Integrated workflow task management in the onboarding process allows for clear tracking of candidate progress and scheduling of appointments or communication.
Easy integration with other ServiceNow workflows or other systems.
Benefits
Reduced staff effort and shorter onboarding timeby 10-20% by eliminating manual data collection and routing processes and automating approvals.
Faster onboarding reduces the risk of losing talent and eases contract or personnel transitions.
Transparent status updates for applicants and approvals reducing the need for follow-ups and redundant effort. Provides clear and transparent status for both applicatants and approvers.
- Onboarding contractors use the application portal to complete the onboarding application, upload documents, make updates and track status. Requests and responses generate emails for prompt reply
- Security groups and workflows can be setup and assigned different roles to gather approvals throughout the process
- Self-service reports can be created to generate the status about the success of onboarding various groups within an organization. Customizable reports can be tailored to the individual organization
- Dashboards provide progress visibility and transparency
Initial Release (store v1.0)
Suported family version