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3.7.4
Zurich, Yokohama, Xanadu, Washington DC
ServiceNow Voice UI components is a required app for ServiceNow Voice Core.
* Call Analysis Related Item for Agent and Manager Workspaces
* Call Sentiment Analysis Sidebar component for Amazon Connect
Fixed in this release:
- The call recording and transcript in the 'Call Analysis' tab of the interaction record no longer fails when the transcript is being updated in the Interaction.
Entitlement to ServiceNow Voice Core product