0
4.0.2
Yokohama Patch 3, Yokohama, Xanadu Patch 6, Xanadu Patch 3
Conversational Studio improves the existing Virtual Agent Designer tool, adding more configurability and components, as well as a cleaner user experience that is consistent with the other designers on the ServiceNow platform.
- List view provides a clean, well-organized page to see all available assets for both NLU and Now Assist (LLM).
- A tabbed approach is implemented here to make organization and navigation of these conversational assets more consistent and experience-driven.
- Support for Additional Conversational assets (subflow, actions, custom skills, AI agents) make conversational assistants more robust.
New:
- Added a toggle to the Text Response node property sheet to enable or disable the "Show More" option for generated responses.
Changed:
- Updated NLU Topic Migration UI to use the same router capability as published topics.
- Increased dynamic action/subflow timeout to five minutes.
Plugins (automatically installed):
- Now Assist in Virtual Agent
- Now Assist Skills Discovery and Execution