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1.0.1
Zurich, Yokohama Patch 3
Recommended Actions for Operational Technology Service Management (OTSM) allows you to set up and apply real-time actionable recommendations for speeding up the triaging process and resolving issues quickly across various records in the including Operational Technology (OT) incidents.
Recommendations appear as actionable real-time recommendations in the side panel while updating or creating OT incident records in the Industrial Workspace. You can access recommendations in the Industrial Workspace by selecting the Recommendations icon in the side panel.
- New
- Use recommended actions when managing your OT incidents to display relevant actions that can help resolve your incidents.
- The Recommended actions button was added to the Industrial Workspace to access the Recommended Actions panel for an OT incident.
Requires the Operational Technology Incident Management application.