The HP Workforce Experience Platform Device Management application for ServiceNow centralizes device data in one platform to speed up incident resolution. With this integration, companies can synchronize the digital ecosystem they manage through the HP Workforce Experience Platform with ServiceNow.
Incomplete or inaccessible device information delays incident resolution times and frustrates employees. Integrating HP Workforce Experience Platform device data into the ServiceNow configuration management database improves visibility, control, and troubleshooting capabilities. IT teams can make informed decisions and better identify, assess, and respond to fleet management risk, driving operational efficiency.
Use the HP Workforce Experience Platform Device Management application for a more streamlined digital workplace that enhances employee productivity.
- View HP Workforce Experience Platform devices directly in ServiceNow
- Standardize data for consistent and efficient device management procedures
- Access detailed device insights, such as hardware health, warranty status, battery risk factors, and related events.
- Automate the population of device information in incident forms to accelerate resolution
- Simplify setup and deployment with ServiceNow Guided Setup
- Customize how data is imported and managed within ServiceNow to fit your specific needs
Major Release
CMDB