User Experience Analytics application provides an easy way to monitor usage analytics of your ServiceNow applications.
- Viewing session analytics
- Viewing user analytics
- Exploring session and users by creating queries
- Viewing page analytics and performance
- Viewing event analytics
- Segment metrics and views
- Viewing technical analytics (related to device, browser, resolution)
- Exporting data and reports
- Creating conversion reports - Funnels and cohorts
Fixed:
- Advanced filters - Delete a saved filter in advanced filters is not working - DEF0671611
- Events Details Page - if no data (score cards showing 0, the trends charts load) the even properties charts keep loading endlessly - DEF0671697
- Customer are not able to see all the event property values when exporting event property data - DEF0677440
- Users and Sessions Page – The export icon in the Users and Sessions Breakdown Analysis chart is displaying an orange dot notification icon- DEF0678064
- User property filters should be available even when MTLS is disabled- DEF0694515
- Customers are seeing incorrect dates (often one day earlier) in trend chart visualizations, leading to inconsistencies with the selected date range filter - DEF0693120
- Cross-App overview - Usage per application table is loading infinitely - DEF0691409
- Customers are seeing unselected columns appear in the Events table when an error occurs during column selection - DEF0681502
- [UXA Dashboard]Export in Retention for Average weekly sessions per user & Average time between sessions | In Pages for Prev Page & Next Page is not working - DEF0681486
- User Experience Analytics enabled
- Required Role: analytics_admin, analytics_viewer ['mobile_analytics_viewer', 'portal_analytics_viewer', 'core_ui_analytics_viewer', 'now_experience_analytics_viewer']