0
1.0.0
Yokohama Patch 3
AI agents for Health and Safety enhances your ServiceNow® Health and Safety Now Assist experience. It features an agentic workflow that acts as an incident investigator, streamlining the process of identifying related incidents. By analyzing knowledge base articles, it recommends actions based on its findings and even offers to create those actions on behalf of the health and safety user.
The Health and Safety incident investigator agentic workflow does the following within the 'Create actions for safety incidents' use case:
- Gather required context related to the incident
- Verify the collected information in order of highest matching content
- Draft an action plan and present it to the team member
- Upon direction from the team member, create the action items for the incident
New:
Incident Management
- Use case 'Create actions for safety incidents'
- AI Agent - Incident Investigator v1
- AI Agent - Action Planner v1
Health and Safety Incident Management v10