Transform the chaotic and time-consuming burden of ServiceNow user administration into a streamlined, automated process with UAM 360. Recognizing that administrators often lose up to 70% of their day to fragmented navigation and manual provisioning, UAM 360 centralizes user onboarding, offboarding, and access management into a single, intuitive workspace. By automating complex tasks, such as role cloning and user-to-user access provisioning, and offering real time data visualizations for license utilization and audit compliance, this solution directly addresses the critical challenges of operational inefficiency and security blind spots. UAM 360 empowers your team to reclaim valuable time, optimize license costs, and proactively prevent service disruptions caused by access configuration errors.
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Self-Service Access Requests - Users can submit access requests (roles, groups, etc) via a configurable catalog item.
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Quick-Links for Common Tables
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Dashboard & Oversight - Admins see a unified view of pending requests, approvals, provisioning status, and tracking of access lifecycle.
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Automated Provisioning & Revocation - Once approved, workflows can automatically grant access (and later revoke expired access) to reduce manual work.
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Audit & Compliance Logging - All access events (requests, approvals, changes, revocations) are logged for compliance and audit readiness.
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Self-Service Access Review - End-users can visit “UAM360” workspace to view what roles/groups they have and submit relinquishment requests if access is no longer needed.
Release Notes – User Access Management Workspace
Version: 1.1.12
What’s new:
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Pre-built access request templates for quicker submission.
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Real-time dashboard showing request status and approvals.
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Automated provisioning from approved requests.
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Expanded audit trail and “My Access” portal for self-service and reviews.
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Faster list views and cleaner UI.
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Supported browser: latest version of Chrome, Firefox or Edge.
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Network access: Users must connect to the ServiceNow instance via HTTPS and be able to resolve the instance URL.
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User permissions: The workspace requires a user with appropriate roles (e.g., Sys Admin) to install/configure.
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Instance version: Xanadu and next