KWikSync creates a seamless bridge between KW Corporation’s operational data and your ServiceNow environment. By automating the flow of information, KWikSync bridges the gap between field operations and your system of record, delivering unified, real-time dashboards for locations, assets (Configuration Items), and projects. From tracking tickets and tasks to managing warehouse inventory and site survey results, KWikSync ensures full visibility through native ServiceNow CMDB integration.
KW Corporation data synchronization and service management.
• Synchronizes locations, assets, projects, tickets, and tasks from QuickBase to ServiceNow
• Interactive dashboards for viewing and searching operational data
• CMDB integration - sync assets to cmdb_ci_hardware and locations to cmn_location
• Role-based access control with admin and user roles
• Single-customer custom application for KW Corporation
Version 1.0.8 - Initial Release
• Locations Dashboard with search and CMDB sync
• Assets Dashboard with CMDB synchronization to cmdb_ci_hardware
• Tickets Dashboard for service ticket management
• Tasks Dashboard for field service task tracking
• Projects Dashboard with related tickets and locations
• Transform maps for CMDB integration
• Role-based security (admin and user roles)
• QuickBase REST API integration
• ServiceNow Zurich or later
• System Import Sets plugin (active by default)
• No additional paid plugins required